Support

How can we help?

Questions, bug reports, and feedback are welcome. GrayCat is maintained by an independent developer, with a typical response within three business days.

Choose an app

Writing tool

GrayCat Markdown

Send product questions, bug reports, or suggestions by email.

Contact support →

Plain-text editing

GrayCat Text

Find system requirements, file and encoding help, privacy details, and bug-report guidance.

Open Text support →

PDF tools

GrayCat PDF

Find translation network boundaries, API-key and progress-file details, system requirements, and bug-report guidance.

Open PDF support →

Specialist literature

KneeDaily

For accounts, membership, content, or reading features, use KneeDaily's dedicated support page.

Open support ↗

When reporting a problem, include

Common questions

Are documents uploaded to a GrayCat server?

No. GrayCat Markdown does not operate a document server. Files remain in a local folder you choose or in Apple iCloud. Cloud AI is optional; relevant text goes directly to the provider you configure only after you confirm the scope and start the action.

Can Mac and iPhone/iPad use the same documents?

Yes. Use the app's dedicated iCloud Documents folder, or authorize your own writing folder through the system file picker.

Why might images need to be re-uploaded on a publishing platform?

Clipboard and image-hosting rules differ by platform. Select the matching publishing preview first; if the destination rejects local images or data URLs, use that platform's upload tool.

Where can I find the installed version?

On Mac, choose “About GrayCat Markdown” from the app menu. On iPhone or iPad, open Settings → General → iPhone/iPad Storage → GrayCat Markdown.